Onscreen Guidance Overview
This feature is included as part of the Enterprise Edition.
A very common use case of chatbots and virtual assistants consists in providing first-line support in web applications.
This assistance can be delivered in two ways:
On demand: a tutorial is launched when a users explicitly asks for assistance. Proactively: a tutorial is offered to onboard and train users on new features. The backbone of Clai remains conversational: creating tutorials is just about adding visual hooks to stories.
Create training flow
Create in-app onboarding and training flows and implement in-software support.
Read More >>
Highlighting page elements
On screen guidance combines conversational logic with on screen indications. You can use it to implement in-app onboarding, training or support, product tours, etc.
Read More >>
Observe user behaviour
Digital adoption. Create tutorial delivered proactively or on demand
Read More >>